Careers at Elevated Roots - Kingston

Reports to – Assistant General Manager; General Manager
Status – Hourly, Non-Exempt
Job Type – Full-Time

About the Dispensary Operations Associate:
Elevated Roots is currently seeking diligent, committed operations associates who are looking for full-time or part-time employment with opportunity for growth as our brand expands. Our operations associates will be trustworthy, dependable, detail-oriented and are responsible for all policy and procedure, compliance, ingestion and all other operational objectives of the business.

Operations Associate Responsibilities:

• Ensuring day-to-day operations run smoothly throughout the operations department.
• Ensures compliance with all safety and security policies within the dispensary.
• Prepare and package all orders for Elevated Roots customers.
  Maintain a super clean and organized processing room.
• Receive, count and document inventory deliveries.
• Unpack, sort and label merchandise as directed.
  Inform Co-Manager of Operations of upcoming inventory needs.
• Adhere to distribution guidelines.
• Maintain facility cleanliness.
• Merchandising and restocking.
• Assisting sales team on sales floor when needed
• Clear knowledge, understanding and adherence of cannabis regulations.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Maintain a positive FUN attitude that promotes teamwork.
• Participate in ongoing education and professional development opportunities.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

Competencies:

• Desire to learn about our products and various cannabis applications.
• Knowledge of basic computer skills & Point of Sale software.
• Strong attention to detail and a team-player mentality.
• FUN attitude and strong work ethic.
• Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”. Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.
• Having METRC or Greenbits Experience is a plus.
• Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market is a plus.

Operations Associate Requirements:

• Must be at least 21 years of age.
• 2+ years of operations or inventory experience
• Able to work days, nights, holidays and weekends.
• Excellent communication skills.
• Ability to work well under pressure
• High-energy with a bit of hustle.
• Works well with others
• Self-starter

Physical Requirements:

• This position operates in a professional retail store environment and routinely uses standard office equipment such as computers, phones, and photocopiers, receipt printers, IPads etc.
• Remaining upright on the feet, particularly for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Visual Acuity – Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:

Elevated Roots is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. Elevated Roots recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Reports to – Assistant General Manager; General Manager
Status – Hourly, Non-Exempt
Job Type – Full-Time

Sales Associate:

Elevated Roots is currently seeking outgoing and passionate sales associates who are looking for full-time or part-time employment with opportunity for growth as our brand expands. Our sales associates will be trustworthy, dependable, detail-oriented and ready to deliver the highest quality of customer service to each and every customer that enters our store. The most important aspects of your job will be to educate, excite and progress each sales experience through to a successful close from start to finish. Our main hospitality goals are to ensure all customers are well-informed, highly-satisfied with their purchase and are “wowed” by our unique retail experience.

Sales Associate Responsibilities:

• Welcomes all customers in a warm, sincere and helpful manner.
• Processing all salesfloor and curbside pick-up transactions.
• Meet/Exceed personal sales volume and KPI goals.
• Clear knowledge, understanding and adherence of cannabis regulations.
• Assist customers with choosing the right products according to their ailments/desires.
• Verify customers identification, age and create/update customer profiles.
• Manages inbound phone inquiries and routes calls accordingly.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Maintain a positive FUN attitude that promotes teamwork.
• Participate in ongoing education and professional development opportunities.
• Work collectively and respectfully with other team members.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
• Additional duties as assigned by management.

Competencies:

• Exceptional Customer Service skills.
• Desire to learn about our products and various cannabis applications.
• Knowledge of basic computer skills & Point of Sale software.
• Strong attention to detail and a team-player mentality.
• FUN attitude and strong work ethic.
• Having METRC or Greenbits Experience is a plus.
• Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market is a plus.
• Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”. Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.

Sales Associate Requirements:

• Must be at least 21 years of age.
• 2+ years of hospitality or customer service experience.
• Able to work days, nights, holidays and weekends.
• Excellent communication skills.
• Ability to work well under pressure
• High-energy with a bit of hustle.
• Works well with others
• Self-starter

Physical Requirements:

• This position operates in a professional retail store environment and routinely uses standard office equipment such as computers, phones, and photocopiers, receipt printers, IPads etc.
• Remaining upright on the feet, particularly for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Visual Acuity – Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:

Elevated Roots is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. Elevated Roots recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Business Development Representative (Sales)

Company: Elevated Cultivation Co, LLC

Location: Kingston, MA

Job title: Business Development Representative (Sales)

Status: Full-Time

DUTIES & RESPONSIBILITIES:

The Business Development Representative will play a crucial role in driving our sales and distribution efforts by partnering with our production facility to wholesale cannabis products. This position involves developing relationships with dispensary managers and owners and other cannabis industry professionals, ensuring timely product deliveries, and meeting sales targets while maintaining the highest level of professionalism and compliance with local cannabis regulations.

Ideal Candidate:

• Are you hungry for responsibility, accountability, and a chance to make an impact?
• Do you consider yourself a self-starter who gets things done and enjoys growing brands through building relationships?

Key Responsibilities:

• Develop a strategy and business plan for meeting individualized sales objectives, including identifying, analyzing, prioritizing, and targeting existing and potential dispensaries/partners within the state for product sales opportunities.
• Develop strategy for product and POS material placements within partner accounts to optimize sales and market visibility
• Build partner willingness and capability to collaborate with the Company on key business fundamentals and drivers to navigate transformation within the cannabis industry, and to increase market share
• Coordinate with the production facility to ensure a steady supply of products and manage inventory levels.
• Schedule and conduct regular visits to dispensaries, educating clients about the benefits and features of our products.
• Develop and maintain business relationships with dispensaries and promote the Company’s brands through personal correspondence and influence, dispensary visits and presentations. Including, but not limited to addressing inquiries and resolving them in a timely manner.
• Negotiate pricing, payment terms, and delivery schedules to ensure mutual success and satisfaction.
• Track sales performance, including orders, deliveries, and customer feedback, and report regularly to the Sales Manager.
• Ensure that all sales activities comply with local cannabis regulations and company policies.
• Attend industry events, trade shows, and networking opportunities to build brand awareness and expand the customer base.
• Collaborate with Director of Business Development on area specific partner and sales planning, company product initiatives, and improving market share within the state.
• Track ALL sales performance, customer feedback, and industry insights through dedicated CRM

QUALIFICATIONS:

Experience:

• 2+ years of experience in sales, wholesale, or a related field OR
• 3+ years of experience in Cannabis, Alcohol, Tobacco or other regulated industry

• Demonstrated ability to build collaborative working relationships with key internal and external stakeholders
• Candidate must provide at least 2 employment or personal references that the Company can contact directly

Knowledge & Skills:

• In-depth understanding of cannabis products, industry trends, and regulatory requirements.
• Familiarity and eagerness to learn a plus
• Strong communication, negotiation, and presentation skills.
• Ability to work independently, manage time efficiently, and meet deadlines.
• Highly organized with the ability to multitask and prioritize.
• Proficient in CRM software and Microsoft Office Suite.

Technical & Leadership Skills:

• Ability to communicate with and engage dispensary employees and adult cannabis consumers in person
• Effective influencing, sales, negotiation, and marketing skills
• Excellent analytical skills
• Project Management Skills
• Good business judgment
• Leadership, self-motivation, and initiative
• Has a high level of persistence, resilience, and results orientation
• Conflict management and problem-solving for mutually beneficial results
• Strategic and financial acumen to enable the identification, evaluation, and action against business growth opportunities

Driving Requirements:

• A valid driver’s license with a clean driving record.
• Reliable personal vehicle for local travel to dispensary locations (mileage reimbursement provided).
• Ability to drive up to 200 miles per day

Personal Attributes:

• Self-motivated with a passion for cannabis and sales.
• Strong interpersonal skills and the ability to connect with a diverse range of people.
• Ability to thrive in a fast-paced and dynamic work environment.
• Has committed to personal and professional development.

Compliance:

• Must be able to pass a background check in accordance with cannabis industry regulations.

Physical Requirements:

• Ability to lift and carry up to 30 pounds, as product deliveries may require handling packaging or product samples.
• Ability to stand, walk, and travel for long periods, including during visits to dispensaries or attending events.
• Ability to sit for extended periods when performing administrative tasks such as updating sales reports, responding to emails, or using the computer.
• Comfortable driving for extended periods as part of regular travel to dispensaries across the region.
• Ability to navigate stairs, uneven terrain, or other obstacles during in-person visits to various dispensary locations.

Compensation:

• Competitive Base Salary
• Weekly Product Stipend
• Wholesale Sales Commission
• Quarterly Sales Performance Bonus
• Mileage reimbursement for travel.
• Benefits package including health insurance and paid time off.

Please submit your resume and cover letter via the Career Submission form below.

*The above requirements describe the general nature and level of work only.  They are not an exhaustive list of all required responsibilities, duties, and skills.  Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by management.

We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our retail store. The Store Manager will be responsible for managing staff, ensuring excellent customer service, maintaining inventory control, and driving sales. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Duties:
– Manage all aspects of store operations, including sales and customer service
– Train, supervise, and motivate store staff to achieve sales targets and provide excellent customer service
– Ensure compliance with company policies and procedures
– Conduct regular performance evaluations and provide feedback to staff
– Maintain accurate inventory records
– Handle customer inquiries, complaints, and escalations in a professional manner
– Oversee shift management and scheduling to ensure adequate staffing levels

Qualifications:
– Previous experience in a retail management role is required
– Strong leadership skills with the ability to effectively manage a team
– Excellent communication skills, both verbal and written
– Proficient in math for handling cash transactions and managing financial reports
– Demonstrated ability to deliver exceptional customer service
– Experience in inventory control and merchandising techniques
– Ability to adapt to changing market trends and implement effective strategies

If you are a dynamic leader with a passion for retail and delivering outstanding customer experiences, we would love to hear from you. Please apply with your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift
• Night shift
• Weekends

Work Location: In person

We are seeking a dynamic and experienced Retail Sales Manager to oversee our retail sales floor. The ideal candidate will have a passion for retail, exceptional leadership skills, and a proven track record of driving sales and customer satisfaction.

Duties:

– Manage day-to-day retail sales, customer service, and staff supervision
– Train, motivate, and lead a team of retail associates to deliver excellent customer service

–Opening and closing the store
– Conduct regular performance evaluations and provide feedback for continuous improvement
– Create and maintain visual merchandising standards to enhance the store’s appearance

– Lead and manage a team of employees, providing guidance, coaching, and support

Requirements:

– Proven experience in store management within a retail environment

– Ability to multitask and prioritize tasks effectively
– Strong organizational and multitasking abilities
– Excellent leadership and interpersonal skills

– Exceptional communication and interpersonal skills
– Ability to manage and motivate a diverse team of employees
– Knowledge of employee orientation and training development practices

– Flexible schedule, working morning, night and rotating weekend shifts

Join our team as a Retail Sales Manager and lead our store to success with your expertise in retail sales, budgeting, organizational skills, leadership qualities, proficiency, employee orientation, training development, and more!

Job Type: Full-time

Pay: $50,000.00 – $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift
• Night shift
• Weekends

Work Location: In person

We are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the daily inventory operations of our organization, ensuring efficiency and effectiveness in all areas. This is a key leadership role that requires strong strategic planning, process improvement, and supervisory skills.

Duties:

– Develop and implement strategic plans to achieve organizational goals and objectives

– Identify areas for process improvement and implement changes to increase efficiency and productivity

– Lead and manage a team of employees, providing guidance, coaching, and support

– Ensure compliance with company policies, procedures, and regulations

-Managing deliveries

-Tracking of Inventory

Requirements:

– Proven experience in operations management or a similar role

– Strong leadership skills with the ability to motivate and inspire a team

– Excellent strategic planning and problem-solving abilities

– Proficient in process improvement methodologies

– Solid understanding of financial management principles

– Exceptional communication and interpersonal skills

– Ability to multitask and prioritize tasks effectively

– Detail-oriented with strong organizational skills

– Proficient in project management software/tools

If you are a motivated individual with a passion for driving operational excellence, we encourage you to apply for this position. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $50,000.00 – $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Morning shift
• Night shift
• Weekends

Work Location: In person